Editing a customer account no longer stops after 30 minutes while the support view is still open.
- The browser renews the same signed customer session every five minutes without changing the customer or administrator identity.
- A temporary connection failure retries automatically every minute.
- Multi-hour troubleshooting and screen recording can continue without another sign-in.
- Return to admin and sign-out still end the customer session immediately.
- An abandoned, closed, suspended, or disconnected view still expires after its last 30-minute lease.
- Renewal updates the existing audit expiry and never creates a second session-start record.
The result is uninterrupted support while the view is active, with unattended access still bounded.